Deposit & Loss Limits

Daily / Weekly / Monthly Caps

Set the maximum Mpesa or card amount you can deposit within a time window. Once the cap is hit, further deposits pause automatically until the next cycle resets.

Loss Protection

Track net results in real time and trigger a cool-off once you reach a preset stop-loss threshold.

Session Timers

Enable reminders that appear every 30 or 60 minutes to summarize bets, wins, and time spent. Timers can force a logout if you select the “Strict” option, ideal for marathon slot or live dealer sessions.

Cool-Off & Self-Exclusion

  • 24-hour Cool-Off: Perfect when you need a quick reset. Access returns automatically.
  • 7-30 Day Breaks: Locks your account temporarily; customer care can’t override it.
  • Self-Exclusion (6+ months): For longer pauses, requiring support verification to re-open.

Reality Check Emails & SMS

Opt into weekly summaries that arrive via email or SMS covering total deposits, withdrawals, and time played. These snapshots help keep your entertainment budget transparent.

Support Resources

WinsRush lists helplines for Kenyan players under the Responsible Gaming hub, including Gamblers Anonymous Kenya and professional counseling services. You can request account reviews via [email protected] if you feel control slipping.